Industry Knowledge

Cargo Tracking and Insurance Guide

Cargo Tracking and Insurance Guide
Fundamentals7/10/202677 views

Tracking and insurance are important for securing logistics safety.

Cargo Tracking Methods

International Express Tracking

  • DHL: Official site or third-party平台 with tracking number
  • FedEx: Real-time tracking with detailed轨迹
  • UPS: Official tracking with email notification
  • Update: Real-time,全程 trackable

Sea Freight Tracking

  • Carrier official site: Input container or B/L number
  • Third-party: Like Marine Traffic
  • Update frequency: Every 24 hours
  • De Zong service: Full tracking report

Air Freight Tracking

  • Airline official site: Input AWB number
  • Update: Real-time flight info

Transport Insurance

Insurance Types

  • All Risks: Most comprehensive coverage, recommended
  • FPA: Only major losses, lower premium
  • War Risk: Can add during特殊时期

Insurance Advice

  1. High-value cargo must insure
  2. Insure for 110% of cargo value
  3. Keep relevant documents for claims
  4. Report promptly, cooperate investigation

Claim Process

  1. Notify insurer immediately upon loss discovery
  2. Collect evidence: photos, videos, documents
  3. Fill claim application form
  4. Wait for insurer investigation
  5. Receive compensation

De Zong Insurance Services

De Zong Logistics offers:

  • Transport insurance代办
  • Full cargo tracking
  • Claims assistance
  • Risk warning alerts

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